If you purchase something from a licensed dealer or company with a Venmo business profile or with your Debit Venmo card, you may be eligible for a refund under Venmo`s purchase program. If so, Venmo`s purchase program entitles you to a refund of the full purchase price of the item, plus the initial shipping fee you may have paid. We will decide at our sole discretion whether your claim is eligible for Venmo`s purchase program. Our initial provision is considered final, but you may be able to file an appeal with us if you do not have new or mandatory information at the time of the original decision or if you believe there is an error in the decision-making process. Our liability to you or a third party is limited, in all circumstances, to the actual amount of direct damage. In addition, PayPal is not liable, to the extent that this is authorized by current legislation, and you accept: PayPal liability for damages or losses (including, but not limited, loss of money, value, profits or other intangible losses or other intangible or indirect damage) directly or indirectly from: (1) your use or inability to create our websites, software, systems (including all networks and servers used to provide any of Venmo`s services) operated by us or on our behalf or by any of Venmo`s services; (2) Delays or interruptions of our websites, software, systems (including all networks and servers used to provide De Venmo services) operated by us or on our behalf and one of Venmo`s services; (3) viruses or other malware that are exploited by access to our websites, software, systems (including all networks and servers used to provide Venmo services) operated by us or on our behalf or by any of Venmo`s services, or by a website or service related to our Venmo websites, software or services; (4) disruptions, errors, errors or inaccuracies of any kind in our websites, software, systems (including all networks and servers used to provide De Venmo services) operated by us or on our behalf or in any of Venmo`s services, or in the information and graphics they receive; (5) content, actions or inaction, (6) suspension or other action regarding your Venmo account; or (7) Your need to change your practices, content or behaviour, or your loss or inability to make transactions as a result of changes to this Employment Agreement or our Policies. You can request documents or information about the Venmo account or transaction to determine if there is an unauthorized transaction or other error by contacting Venmo at the firstname.lastname@example.org or by calling 855-204-4090. Venmo is designed for payments between friends and people who know and trust each other. There are also several Venmo services for merchants who wish to accept payments. However, Venmo should not be used for purchases unless Venmo has expressly authorized it.
If you buy something from a licensed dealer with Venmo and the transaction is eventually refunded, the money will be returned to you. Money cannot always be refunded on the upfront payment method. This Cardholder Agreement describes the conditions under which you were issued the “card” of The Venmo Mastercard by Bancorp Bank, Wilmington, Delaware (“The Bancorp Bank” or “Issuer”). The issuer is a member institute insured by the FDIC. This full contract, but does not replace Venmo`s user agreement and other agreements between you and PayPal, Inc. (“PayPal”), which apply to your use of Venmo`s products and services, a PayPal service and all other Venmo features, technologies and/or features offered by Venmo on its website, Venmo application or other means (“Venmo”).